User agreement

The rules before the work.

Everyone who uses CiteProof accepts this agreement first — signed-in accounts once per version, visitors without an account once per session. It is short on purpose: what the service is, what it is not, and what you agree to.

CiteProof User Agreement — version 2026-10-11, effective 11 October 2026. It incorporates the Terms, Privacy Policy, and Refund Policy. Nothing on this page is legal advice; if any clause is unclear, consult counsel before accepting.

Accept or decline

You are not signed in: accepting here records this browser session only. Sign in first to attach your acceptance to your account.

What acceptance records: an opaque per-account key (or, without an account, this session's random identifier), the version accepted, and the time — never your email address or any other account detail. Declining records nothing; signed-in sessions are signed out.

1. Accepting this agreement

Clicking “Accept and continue” (or ticking the acceptance box on the verification form) means you agree to this document and the policies it incorporates, as they stand in the stated version. If you do not agree, decline: you cannot use the service without accepting, and that is enforced, not requested.

2. What CiteProof is

CiteProof checks legal citations and quoted passages against public court records and reports what it found, row by row. It is a verification aid for lawyers and their staff — a second set of eyes, not a second lawyer.

3. What CiteProof is not

The Verification Record is a record of checks performed, never proof of diligence, and never a substitute for attorney review. Nothing CiteProof produces is legal advice, and nothing here creates an attorney–client relationship. You — not the software — remain responsible for every filing, including Rule 11 diligence, deadlines, and the duty to verify authority before the court. Every filing must be reviewed by a licensed attorney before it is filed.

4. Results and their limits

A row marked verified means the check passed, not that the citation is correct: sources can be incomplete, ambiguous, or out of date, and the service is tuned to flag uncertainty rather than wave it through. Anything it cannot verify it says so, in the row and in the report. That residual risk — a bad item marked clean — is exactly why attorney review in section 3 is mandatory rather than recommended.

5. Who may use the service

Use requires either a verified email address (magic link or Google sign-in) or, for free checks, the session this browser holds. You are responsible for activity under your sessions and for keeping your access secure, including signing out on shared computers.

6. Acceptable use

Use the service lawfully and only for work you have the right to submit: confirm you may send each brief to a third-party service before you paste it, and check sensitive material by pasting only the citations and quoted passages — names, facts, and narrative are never needed for a check. Do not abuse, interfere with, or circumvent the service, its limits, or its payment.

7. Credits and payment

Payment is processed by Paddle as merchant of record; prices live in Paddle, and no amount you send is ever trusted for what you are owed. One brief costs one credit (or one subscription count), consumed when a run completes with findings; failed, empty, degraded, or unreadable runs release the hold. Free checks run without payment under published limits and store counts and timestamps only — brief text is processed in memory and not persisted. Refunds follow the Refund Policy.

8. Your content and privacy

Your briefs stay yours. How the service handles them is governed by the Privacy Policy: free checks are not persisted, paid checks keep their findings for 90 days with a 90-day audit trail, and support mail is separate from verification traffic. Agreement acceptances keep only an opaque key, the version, and the timestamp — no account details, ever.

9. Intellectual property

CiteProof owns the service, including its checks, wording, and reports; you own your briefs. Paid Verification Records are licensed to the buyer for use in their matter, including filing preparation under attorney supervision.

10. No warranties

The service is provided as is, without warranties of any kind. Liability limits, governing terms, and assignment are set out in the Terms, which this agreement incorporates rather than repeats.

11. Changes

This agreement is versioned. Material changes ship as a new version, and the gate enforces it: continued use requires accepting the current text, not the one you accepted last year. Non-material clarifications may be made without a version bump.

12. Ending use and contact

Stop using the service any time; declining this agreement signs a session out and records nothing. Data requests go to [email protected]; support to [email protected]. These terms, with the incorporated policies and (for purchases) Paddle's terms, are the whole agreement about the service.