Terms of Service
Last updated October 2026. CiteProof is operated from Nairobi, Kenya (“we,” “us”). Contact: [email protected].
1. Agreement
1.1 These Terms govern your use of the CiteProof website and service (the “Service”), including free and anonymous use. By using the Service or buying from us, you agree to these Terms. If you use the Service for a firm or other organization, you confirm that you have authority to accept them for it.
1.2 The Service is for attorneys and other legal professionals using it for business purposes. You must be at least 18.
2. What the Service does and does not do
2.1 What it does. The Service extracts citations and quoted passages from documents you submit, and checks (a) whether each cited case exists in the public court records we use, (b) whether each citation resolves to the case your document says it does, and (c) in paid checks, whether quoted passages appear in the opinion. It reports the results and, in paid checks, a Verification Record.
2.2 What it does not do. The Service does not verify that any authority supports the proposition for which it is cited, does not verify whether any authority remains good law (including whether it has been overruled, reversed or superseded), and does not detect every citation or quotation error. It does not check facts, record citations, or citations to statutes, regulations or secondary sources unless a report says otherwise.
2.3 Results can be wrong or incomplete. Results are automated and depend on third-party data. Coverage gaps exist, including unpublished opinions, state trial-court rulings and citations found only in commercial databases. A “not found” result does not mean a citation is fabricated, and a “verified” result does not mean your filing is correct.
2.4 Changes. We may change, add or remove features. Free features are provided without commitment.
3. No legal advice; your professional responsibility
3.1 We are not a law firm, we do not practice law, and nothing in the Service or in our communications is legal advice. Using the Service does not create an attorney-client relationship.
3.2 You remain solely responsible for every filing, citation, quotation and statement you make to a court or anyone else, and for complying with Rule 11 (or its equivalent) and your professional obligations. You must review the results and verify authorities yourself before relying on or filing them. The Service is an aid to your review, not a substitute for it.
3.3 You must not tell a court, client or anyone else that we verified or certified your filing. A Verification Record is not a certification, a guarantee, or proof that you did your own review.
4. Accounts and access
4.1 Free use needs no account and is subject to usage limits, which we enforce using cookies and short-lived hashed network identifiers.
4.2 Paid features require an account. We sign you in with a link sent to your email, or through Google, which confirms your email address only. You are responsible for keeping your email account secure and for activity under your account. Accounts are for one person unless your plan says otherwise.
4.3 Give us accurate information and tell us promptly if you suspect unauthorized use.
5. Acceptable use
5.1 You agree not to: (a) get around usage limits or quotas, including by automated, bulk or bot access, or scraping; (b) overload or interfere with the Service or our data providers; (c) reverse engineer the Service, or extract our data at scale; (d) resell the Service or its outputs, or use it to build a competing service; (e) upload unlawful content or malicious code; (f) use the Service in violation of law or your professional obligations; or (g) alter a Verification Record or present it misleadingly.
5.2 Uploads are limited to 25 MB. You are responsible for deciding whether and how to submit confidential or privileged material, consistent with your duties to your clients. See the Privacy Policy.
5.3 We may suspend access that breaches this section.
6. Orders, fees and Paddle (merchant of record)
6.1 Paid offerings are the single checks, packs and subscriptions described on our Pricing page.
6.2 Paddle is the merchant of record. Our order process is conducted by our online reseller Paddle.com Market Limited (“Paddle”). Paddle is the merchant of record for all orders and handles payment processing, invoicing, taxes and refunds. Your purchase is also subject to the Paddle Checkout Buyer Terms. You will receive a receipt from Paddle.
6.3 Prices are in US dollars. Applicable taxes are added at checkout. We may change prices going forward; changes do not affect credits you have bought or the month you have paid for.
6.4 Credits. One credit pays for one brief check as described on the Pricing page. Credits are valid for 12 months from purchase, may not be transferred, and have no cash value except as provided in the Refund Policy. We do not use a credit if we could not read your document, found no citations, or the check failed on our side.
6.5 Subscriptions. A subscription renews monthly until you cancel. You can cancel at any time, effective at the end of the paid period. Fair-use limits on the Pricing page apply.
6.6 Founding packs and refunds. Delivery dates and refunds are governed by the Refund Policy.
7. Data sources and third-party services
7.1 Case data comes from public sources, principally CourtListener, a project of the Free Law Project, a nonprofit. Court opinions are public records. We are not endorsed by Free Law Project.
7.2 We do not control the availability, accuracy or completeness of third-party data. Reports show a data snapshot date. The Privacy Policy lists the providers we use.
7.3 The Service uses open-source components, which are licensed under their own terms.
8. The Verification Record
8.1 A Verification Record describes what the Service checked, at the date and time shown and against the data snapshot shown.
8.2 Every record states: “This record verifies citation existence and quote accuracy against public court records. It does not verify that cited authority supports the proposition for which it is cited, nor whether the authority remains good law. It does not detect all possible citation errors. Attorney review required under Rule 11.”
8.3 Free checks show their findings in your browser during your visit only. We do not keep a copy of a free report or record. The downloadable Verification Record, the Table of Authorities, retention and the record email are paid. Paid checks are kept for 90 days as described in the Privacy Policy and stay retrievable from your history while retained. If a download fails because of an error on our side, contact us and we will restore the credit.
8.4 You may share a record with your team and clients. Do not alter it.
9. Your content
9.1 You keep ownership of what you submit. You give us a limited license to process it only to provide the Service to you, which means extracting citations and quotes and checking them.
9.2 We do not store your brief text (see the Privacy Policy).
9.3 You confirm that you have the right to submit your content and that doing so is consistent with your duties to your clients and your agreements.
9.4 If you send us feedback, we may use it to improve the Service without obligation to you.
10. Intellectual property
The Service, software, design and marks belong to us or our licensors. We give you a limited, non-exclusive, non-transferable, revocable right to use the Service for your own professional work, and you may use the reports and records generated for you for that purpose.
11. Disclaimer of warranties
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy and completeness. We do not warrant that the Service will be uninterrupted or error-free, that it will identify every error, or that any result is correct.
12. Limitation of liability
12.1 To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill. This includes any sanction, fine, fee award, disciplinary proceeding, malpractice or professional-liability claim, or loss of a matter, arising from anything you file or do not file, even if we were told such loss was possible.
12.2 Our total liability for all claims relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or US$100 if you have paid us nothing.
12.3 These limits apply to the extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded by law.
13. Indemnification
You will defend and indemnify us against third-party claims, and resulting losses and reasonable legal fees, arising from your use of the Service, your content, your breach of these Terms, or filings or advice you give to others.
14. Term and termination
14.1 These Terms apply while you use the Service. You may stop at any time.
14.2 We may suspend or end your access for breach of these Terms, abuse, non-payment, or where the law requires. We will tell you where we reasonably can. If we end your paid access other than for your breach, we will refund the unused portion.
14.3 Sections 3, 8.2, 9, 10, 11, 12, 13, 16 and 17 survive termination.
15. Changes to these Terms
We may update these Terms by posting a new effective date. For material changes we will email account holders at least 14 days before they take effect where practical. Continuing to use the Service after that means you accept the changes. Credits you have already bought keep the price you paid.
16. Governing law and disputes
These Terms are governed by the laws of Kenya, without regard to conflict-of-law rules. Before bringing a claim, you agree to email us at [email protected] and try in good faith to resolve it for 30 days. Any dispute that remains will be resolved in the courts of Kenya.
Disputes about a purchase with Paddle are governed by Paddle's own terms.
17. General
These Terms, with the Privacy Policy, Refund Policy and Pricing page (and, for purchases, the Paddle terms), are the whole agreement between you and us about the Service. If a provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them. Neither party is liable for delays caused by events beyond its reasonable control. We may give notice by email or on the website.
18. Contact
CiteProof, operated from Nairobi, Kenya. Email [email protected].